What kind of Shipping do you use?
- We' are in the process of transitioning from PosLaju to DHL for Malaysia.
- Orders are shipped directly from our store within 24-48 hrs for your convenience and maximum efficiency.
- For Malaysia, your order should arrive within 5 to 7 Business Days
- Flexipack from Pos Malaysia
- Your order should arrive within 15 Business Days.
- A tracking number would be provided for your information.
- Delays are to be expected only when the PosLaju network is inactive for some reason (eg. festivities, etc.).
- NOTE: We have noticed delays with Brunei deliveries and are currently keeping a close eye on them. Please do not hesitate to let us know of any delays and we can work to iron out any problems.
What are your Return and Refund Policies?
- We offer a 100% Satisfaction guarantee or your money back. Please contact us for return requests.
- Return requests must be initiated within 30 days from date of purchase.
- Return of packet with remaining product is required, at your cost.
- Return Policy Does Not Apply To Products Purchased with a Discount Code.